Campus Connect
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CampusConnect
(FAS) Faculty Advising System
1. Where is the Student
SSN Entry Field?
2. What if I get logged out while I am in the process of registering a student? Will their schedule be lost?
3. FAS indicates that my advisee has a registration "hold" and I can't register him/her. What should I do?
4. I am a full-time faculty member and should have an FAS account username. Why am I getting an error message regarding my username?
5. Why does the system log me out during the middle of an advising session?
6. I put a student in the wrong section of a course inadvertently. How do I make a correction?
7. Why did I receive an error message stating There were no courses which matched your specifications, when I tried to print my course roster?
8. Why am I asked to print a copy of the students schedule and have him/her sign it?
9. My advisee needed permission to register for a music course. I sent him to the dean of my school (Humanities). Why was my dean unable to override permission and register the student?
10. Why do I get an error message when I enter a student's social security number at the advising option?
11. My advisee wants to take a course requiring permission from the dean of my school. How can I register him/her in this course?
12. Why do I get a message stating, "Your schedule is full," when advising and registering a student?
13. Why does the system prevent me from allowing a student to drop all his courses?
14. After checking Course Availablity, I notice that a course is CLOSED, but has open seats in it. How can this be?
2. What if I get logged out while I am in the process of registering a student? Will their schedule be lost?
3. FAS indicates that my advisee has a registration "hold" and I can't register him/her. What should I do?
4. I am a full-time faculty member and should have an FAS account username. Why am I getting an error message regarding my username?
5. Why does the system log me out during the middle of an advising session?
6. I put a student in the wrong section of a course inadvertently. How do I make a correction?
7. Why did I receive an error message stating There were no courses which matched your specifications, when I tried to print my course roster?
8. Why am I asked to print a copy of the students schedule and have him/her sign it?
9. My advisee needed permission to register for a music course. I sent him to the dean of my school (Humanities). Why was my dean unable to override permission and register the student?
10. Why do I get an error message when I enter a student's social security number at the advising option?
11. My advisee wants to take a course requiring permission from the dean of my school. How can I register him/her in this course?
12. Why do I get a message stating, "Your schedule is full," when advising and registering a student?
13. Why does the system prevent me from allowing a student to drop all his courses?
14. After checking Course Availablity, I notice that a course is CLOSED, but has open seats in it. How can this be?
Answers:
question: 1. Where is the Student SSN entry field?
answer: The SSN as an ID is being phased out, this new version will allow you to search by Last Name, First Name, Student ID or SSN currently, but it is recommended that you begin asking a Students name and using that to search on for the future.
question: 2. What if I get logged out while I am in the process of registering a student? Will their schedule be lost?
answer: Everything that you had registered them for will be saved in the system. Once you log back into the student's record, the courses will appear.
question: 3. FAS indicates that my advisee has a registration "hold" and I can't register him/her. What should I do?
answer: Contact the Office of the Registrar and provide the student's name and social security number in order to find out which office placed the hold. The advisee must clear the hold in the appropriate office before being allowed to register.
question: 4. I am a full-time faculty member and should have an FAS account username. Why am I getting an error message regarding my username?
answer: The problem could be one of two common errors. First, be sure to include the letters FAC and the underscore character _ before you enter your initials. Second, if your last name is longer than seven characters, remember to truncate it to seven. For example, faculty member John Smithermans username is FAC_jsmither.
question: 5. Why does the system log me out during the middle of an advising session?
answer: For security purposes, the system is set to log itself out when no action or movement within the program occurs for five minutes.
question: 6. I put a student in the wrong section of a course inadvertently. How do I make a correction?
answer: Use your mouse to click on the Drop button on the left side of the course you wish to drop, and then add the correct course.
question: 7. Why did I receive an error message stating There were no courses which matched your specifications, when I tried to print my course roster?
answer: Make sure you selected the correct semester.
question: 8. Why am I asked to print a copy of the students schedule and have him/her sign it?
answer: The signed schedule replaces the previously used Registration Cards, which required the students and advisors signatures. A student signature verifies that the schedule is the one desired by the student, and provides opportunity to correct any possible errors.
question: 9. My advisee needed permission to register for a music course. I sent him to the dean of my school (Humanities). Why was my dean unable to override permission and register the student?
answer: Only the Dean of the appropriate school can override the special permission requirement; i.e., permission for registration in a teacher education course can be overridden only by the Dean of the School of Education. Advisees in one school, needing any override for a course in another school, must complete a Permission for Override Form, secure the signature of the appropriate dean, and bring the form to the Office of the Registrar, where they can be registered for the course
question: 10. Why do I get an error message when I enter a student's social security number at the advising option?
answer: You may not have access to advise this student. Please contact the Advising Office.
question: 11. My advisee wants to take a course requiring permission from the dean of my school. How can I register him/her in this course?
answer: Use the regular (blue) Drop/Add card and have the advisee record the course information in the "Add" section of the card. The advisee must take the card to the dean, at which time the dean can (1) enter the course, or (2) sign the card and send the advisee to the Office of the Registrar to have the course entered. Of course, the dean also has the option to deny permission.
question: 12. Why do I get a message stating, "Your schedule is full," when advising and registering a student?
answer: The student is attempting to enroll in more than the normal credit load for a semester. The student should be advised to enroll within the suggested limits. Permission for override will require completion of the regular Drop/Add (blue card). The student must then get permission from the Vice President for Academic Affairs in order to take more hours than the normal credit load. If the student gains permission, then they will bring the Drop/Add card to the Office of the Registrar to conplete the process and be registered in the course(s).
question: 13. Why does the system prevent me from allowing a student to drop all his courses?
answer: When a student drops all courses, this process must be treated as a withdrawal from the University. All withdrawals of this nature must be processed through the Office of the Registrar. For this reason, students cannot drop all courses through FAS.
question: 14. After checking Course Availablity, I notice that a course is CLOSED, but has open seats in it. How can this be?
answer: The course is a cross-listed course with another department. Check your catalog to verify that it is.
UNAUTHORIZED USE OF THIS SYSTEM IS PROHIBITED.
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